The ZaveIT Customer Portal is a self-service interface where your customers can view and manage their services, subscriptions, products, orders, documents, and more — all without needing support assistance. It creates a modern, customer-centric experience that drives satisfaction and reduces manual work for your team.

By enabling self-service, the portal reduces the need for manual support interactions. Customers can find answers and take action on their own, while your team focuses on higher-value tasks like selling, onboarding, and delivering services.

The Customer Portal is a sales channel seamlessly integrated with the rest of the ZaveIT platform. Powered by ZaveIT Core, it uses the same catalog, pricing, and automation engine as all other sales channels — enabling customers to order, manage subscriptions, and access information through one unified system.

By giving customers a single point of contact to your business, the Customer Portal provides 24/7 access to their data, orders, and services. Customers can order directly from you without being sent to multiple storefronts or distributors. This increases transparency and control, builds trust, reduces friction, and encourages renewals and upsell — without adding pressure on your support team.